We are well aware that it is frustrating when your appointment gets cancelled because your doctor is unwell and we are sorry about the inconvenience it causes. However, our doctors all have busy days and every working day they have to make a lot of important and sometimes life saving decisions for their patients. They need to be in good health to do this well – we do not want to make mistakes with your health.
A proportion of our patients at the surgery are susceptible to serious complications from simple infections such as head colds and flu. It is part of our duty of care not to spread infection to vulnerable patients and doctors and nurses are therefore obliged to stay away from the surgery when they are infectious to others.
We thank you for your understanding.